Fifty Shades of Sales
Content, interaction and the familiar roleplays did largely exceed our expectations. In collaboration with the coaches, we developed a tailormade program for the storemanagers. This approach proved professionalism and empathy towards our business. As a result of these workshops, we managed to achieve an improved customer satisfaction as reflected in our NPS.
HR Coordinator Aveve Retail Stores
Aveve wants to differentiate based on professional advice and service delivered to the customer.
These development programs should allow for our collaborators to explicitly show their passion for the customer.
Workshops for the storemanagers
An improved customer satisfaction as reflected in our NPS scoring