'By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human' - Gartner
Weeks ago at the Revenue summit of Sales Hacker, one of the key-speakers confronted the audience: 'What is your personal mission?'
'What has changed since your company's IPO?'
Sitting two hours a day in front of your Inbox for the past 10+ years has turned you into a mailing expert. Every mail you send out receives the response you expect.
Every once in a while, the roof is on fire! Rumours spread - in your sales organisation - that one of your top customers 'might' be implementing another solution any time now.
3 points of focus on your must-win opportunities and you will achieve your numbers!
1. USE CUSTOMER INSIGHT:
When you approach someone for the 1st time, ...
- you get exactly 20 seconds to make that person curious over the phone;
Some say ...
According to Copperberg AB, the specialist events organiser for the global manufacturing industry
Some say that returns on Sales training investments are close to 0. They are probably right.
From the outside the perspective is different. In addition, third party insights are not biased.