We strongly believe that - if Service professionals do not only complete their tasks, but also address customer concerns - we'll improve customer satisfaction and build loyalty, leading to more turnover in the end
Our Services professionals are the eyes and ears of Zetes, and by having a better understanding of the Sales process, they communicate with customers in more effective way
The continuous changing business environment and customers' expectations created a lot of challenges. Getting a positive impact on sales erosion and customer satisfaction was paramount to deliver the expected results
