Today’s prime challenge for IT teams is to interact in a customer-oriented way with the Business community. After all, their in house customer expects continuous and transparent communication and collaboration allowing IT to grow in their role as business partner.
IT is part of the business!
THOS succeeded to develop key IT staff - e.g. project leaders - to communicate and collaborate with the internal customers in a balanced and 'commercially' appropriate way
Econocom France - Belgium
A proper assessment of the As Is
Communication and collaboration best practices
Coaching in day-to-day interactions with internal customers