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IT is part of the business!
THOS succeeded to develop key IT staff - e.g. project leaders - to communicate and collaborate with the internal customers in a balanced and 'commercially' appropriate way
Bart Smets
ex-Group CIO
Econocom France - Belgium
Today’s prime challenge for IT teams is to interact in a customer-oriented way with the Business community. After all, their in house customer expects continuous and transparent communication and collaboration allowing IT to grow in their role as business partner.
Run Intakes
Collective workshops
Individual coaching
A proper assessment of the As Is
Communication and collaboration best practices
Coaching in day-to-day interactions with internal customers