A revenue engine helps you win new customers and projects faster by increasing control over your entire sales process and your customers’ decision-making process, and by sending consistent messages to the market. These are the key drivers that let you accelerate growth – whether you’re hiring salespeople, forming partnerships, or expanding internationally.
Avoid silos between functions in the company. Along the Customer Journey you have Marketing in the lead of the early stages. Then, Sales is converting the MQLs into SQLs, and the SQLs hopefully into wins. Signed contracts are then transferred to Services Delivery and/or Customer Success for onboarding and adoption. Since your Services professionals are grown into Services ambassadors (www.thehouseofservices.com), they’ll identify additional leads and opportunities, and send these back to Marketing or Sales. This way, your Customer Journey becomes a circle with no end. Document the hand-over moments and agree on SLAs between the functions to always provide necessary attention to your customers and keep them on board forever