You ask
How to close the gap between Marketing and Sales?
How can we grow our Services professionals into ambassadors to identify additional leads and opportunities in our existing customers?
How to take end-to-end control over our customer journey to avoid lack of attention given to our clients?
We answer
A prior Revenue quick scan will be carried out (see Revenue quick scan under Our Services)
Your Services professionals will grow into ambassadors: 'If we fix the problem, and we also fix the customer, that customer will buy more from us!' (www.thehouseofservices.com)
Your clients will get attention, or from Marketing, or from Sales, or from Services based on hand-over SLAs and shared objectives